Your privacy is critically important to us.

Hilo Bay Hotel is located at:

121 Banyan Drive
Hilo, HI 96720
(808) 935-7171

It is Hilo Bay Hotel’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or “”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.


This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Hilo Bay Hotel collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Hilo Bay Hotel’s purpose in collecting non-personally identifying information is to better understand how Hilo Bay Hotel’s visitors use its website. From time to time, Hilo Bay Hotel may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


Hilo Bay Hotel also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. Hilo Bay Hotel only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Hilo Bay Hotel’s websites choose to interact with Hilo Bay Hotel in ways that require Hilo Bay Hotel to gather personally-identifying information. The amount and type of information that Hilo Bay Hotel gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.


We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Hilo Bay Hotel uses Google AdWords for remarketing

Https:// uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.


You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Hilo Bay Hotel may collect statistics about the behavior of visitors to its website. Hilo Bay Hotel may display this information publicly or provide it to others. However, Hilo Bay Hotel does not disclose your personally-identifying information.


To enrich and perfect your online experience, Hilo Bay Hotel uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Hilo Bay Hotel uses cookies to help Hilo Bay Hotel identify and track visitors, their usage of, and their website access preferences. Hilo Bay Hotel visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Hilo Bay Hotel’s websites, with the drawback that certain features of Hilo Bay Hotel’s websites may not function properly without the aid of cookies.


By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Hilo Bay Hotel’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Hilo Bay Hotel may change its Privacy Policy from time to time, and in Hilo Bay Hotel sole discretion. Hilo Bay Hotel encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Opting-out of Online Targeted Advertising

Hilo Bay Hotel adheres to the Digital Advertising Alliance (DAA) Self-Regulatory Principles. You can opt out of online targeted advertising by Hilo Bay Hotel and other companies participating in the DAA program through the DAA Consumer Choice page, which is available in versions for desktop and mobile browsers.


The DAA also offers a separate choice tool for the collection of cross-app data on mobile devices for online targeted advertising and other applicable uses. To exercise choice applicable to companies participating in this choice tool, you can install the DAA’s AppChoices app.


A major element of the DAA program is the creation and broad adoption of a clickable “icon” to be placed on or near online advertisements (or on web pages or in apps) that links users to information about online targeted advertising, identifies advertising companies involved in serving such ads, and describes their data collection practices. If you click on the icon on or near an online or in-app ad, you will learn more about the ad and your online targeted advertising choices.


To facilitate an opt-out through the DAA Consumer Choice page, one or more opt-out cookies will automatically be placed on your device to block further online targeted advertising. If you ever delete an opt-out cookie, clear your cookies, use a new browser or purchase a new device, your opt-out preference will not be maintained. You will also need to opt-out again from Hilo Bay Hotel services every five years for each internet-enabled device you use. It is only when the opt-out cookie is present and can be read on your browser that we can know you decided not to participate in online targeted advertising.


If you have any questions about this Privacy Policy, please contact us.